Typically, about 80% of customers state that they are satisfied with a company's products and services. But what does this really mean? Collis & Reed Research goes beyond the generalized ratings and statistics, and delivers the specifics.
We know how to pinpoint the issues and discover the reasons behind the ratings.
We can investigate;
We do more than just identify the positives and the negatives.
We look for reasons why, and explore possible solutions for you to